The MOT Managers course in MOT Test Centre Management has been developed in collaboration with the Driver and Vehicle Standards Agency DVSA to give learners the knowledge and skills required to manage MOT Vehicle Test Centres.
WHO IS THIS QUALIFICATION FOR?
This qualification is primarily developed for learners who wish to run an MOT Vehicle Test Station (VTS), or who will have direct responsibility for MOT operations at the VTS in the future.
WHO MIGHT BE INTERESTED IN TAKING THIS COURSE?
This qualification will be of interest to those individuals wishing to set up an MOT testing Station, or who may already be a MOT Tester and wish to advance their career further.
There are no formal entry requirements for this qualification.
WHAT WILL THE LEARNER STUDY AS PART OF THIS QUALIFICATION?
The content of this qualification has been designed to reflect the contents of the National Occupational Standards for MOT Managers.
The content covered includes:
- Managing the legislative and compliance requirements of a VTS
- Dealing with customer service problems and complaints
- Developing and supervising staff within a test centre and test centre quality systems and audits.
The content of this qualification has been designed to cover the requirements for all prospective MOT Managers. It is based on the suite of National Occupational Standards (NOS) developed by ABC Awards in conjunction with DVSA and the MOT industry in 2015.
This qualification is subject to externally set and externally marked assessment in the form of an online test delivered through the ABC Awards online testing platform.
ABC Awards has therefore developed a bank of questions that will be randomly selected to cover the knowledge requirements of the qualification.
The test consists of 35 questions, to be answered in 75 minutes and spans the breadth of the content for each of the units.
The entry requirements for this qualification, you don not require any previous qualifications. As long as you have a good repute and you have your identification, you are eligible to take this course.
HOW LONG IS THE COURSE
The course is 24 hours in total, which is 2.5 days at our training centre in Bradford. The guided learning hours is 16 hours.
WHAT YOU CAN ACHIEVE FROM THE COURSE
During the course, you will achieve a numerous amount of skills and knowledge. Our professionally qualified lecturers will guide you on, how to manage your employees in an efficient manner, and develop their training, so that your staff maintain their professionalism. Our lecturers, will also ensure that you have an understanding of managing the legislative and requirements of a VTS, and this will give you more confidence when you manage your MOT test centre. Furthermore, you will gain knowledge of how to deal with customer complaints in a professional manner, to insure that your MOT test centre maintains a good reputation. Conclusively, once you have completed the course, you will walk away with a better understanding, more knowledge and confidence to manage your own MOT test centre.